Abe Kass Professional Counselling Services

Exceptional qualifications, experience and dedication

Fees, Privacy and Office Policy*



My fee is $160. for a 50-minutes appointment.**

Typically, payments for appointments are be made in advance or after the appointment in accordance with the initial agreement. The only exception is if there has been a prior agreement between Abe Kass and the client.

Insurance coverage for local clients

For those having local appointments, many extended health care policies will cover all or part of the payments.

I am is a registered social worker with the Ontario College of Social Workers and registered marriage and family therapist with the Ontario Association for Marriage and Family Therapists. Check if these specialties are covered by your insurance policy — every policy is different.

If you are covered by a private health insurance plan, at the end of each session you pay me and I will give you an insurance receipt that you can submit to your insurance company for reimbursement.

Office, Phone, and Skype appointments***

Office, Phone, and Skype appointments are available. Call me or send me an email and we can discuss what would work best for you. I work with individuals and couples worldwide.

For Phone, and Skype appointments, there are two types of appointments available: (1) Scheduled and (2) Unscheduled.

When an exact time is "scheduled" for a Phone or Skype call appointment, you will be asked to pay $160.00, for a 50-minutes session.

"Unscheduled" appointments are when you call at your convenience and I am able to speak with you or you leave a message and I call you back when I am free. The charge is as follows:

1. Charges are by-the-minute (end seconds rounded to a full minute) and are determined by the rate for a 50-minutes "scheduled" appointment. For example, at the rate of $160. for 50-minutes that would be $3.20 per minute.

2. Minimum "charge" for a counseling phone call is ten-minutes. Thereafter the charge is for each additional minutes.

3. The charge for counseling phone calls during regular office hours, which are Sunday 10-2, Monday through Thursday 9-7, Friday 9-2 EST, are at the same rate as an office appointment. Telephone messages left in my voice mailbox or emails for me to listen to or read are as an unscheduled appointment. There is no charge when the call is to schedule or change an appointment.

4. Counseling calls initiated outside regular office hours (see #3 above), are subject to the following conditions:

A. Charge for counseling calls will be increased by ½ time when, upon request, or out of necessity, the call is outside of regular office hours. The charge includes, if necessary, travel time to a private and suitable place to receive or return the phone call.

B. When the office is officially closed during what would normally be regular office hours, such as for a personal or civil holiday, the conditions in item A also apply.

C. Calls increased by ½ time means, for example, that a ten-minute counseling phone call will be charged as if was a fifteen-minute call.

Payment methods (may vary depending upon your location)
  • Visa 
  • MasterCard 
  • American Express 
  • PayPal
  • Interac e-Transfer
  • Check (when the appointment is in my office)
  • Cash (when the appointment is in my office)

Privacy and Office Policy

Privacy and confidentiality

Records, documents, and conversations between clients and Abe Kass are private and confidential. Information will never be released to another person or agency without explicit written consent. Exceptions to this commitment are only when the release of confidential information is required to ensure a client’s or someone else’s immediate safety or if there is an unavoidable court subpoena.

When two or more people attend counseling sessions together, I (Abe Kass) will use appropriate judgment, should the occasion arise to enter into private discussions with one person of the client group about another person in the client group. If requested, I will occasionally agree not to pass on to another member of the client group specific information. However, I will not keep secrets that are harmful to another member in the client group or private appointments secret that other member(s) of the client group do not know about.

More information about confidentiality in relationship to the “Health Information Protection Act 2004” see below "Confidentiality and the Collection of Personal Health Information in accordance HPHA."

Canceling or changing a time for a scheduled office appointment

If you need to cancel or change the time of an appointment, please let me know 24 hours in advance. You can leave a message in my voice mailbox. Otherwise, I may ask you to pay for your missed appointment.

If something unexpected comes up, and you are unable to notify me 24 hours in advance, I will certainly understand and there will be no charge. 

Confidentiality and the Collection of Personal Health Information in accordance HPHA:

We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your name, date of birth, address, health history, records of your visits to [the Hospital] and the care that you received during those visits. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.

Uses and Disclosures of Personal Health Information

We use and disclose your personal health information to:

  • Treat and care for you 
  • Get payment for your treatment and care (your private insurer, EAP plan, or others) 
  • Plan, administer and manage our internal operations 
  • Conduct risk management activities 
  • Conduct quality improvement activities 
  • Teach, research, compile statistics, fund raise to improve our health care services and programs 
  • Comply with legal and regulatory requirements 
  • Fulfill other purposes permitted or required by law

Your Choices

You may access and correct your personal health records, or withdraw your consent for some of the above uses and disclosures by contacting us (subject to legal exceptions).

Important Information We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.

We conduct audits and complete investigations to monitor and manage our privacy compliance.

We take steps to ensure that everyone who performs services for us protect your privacy and only use your personal health information for the purposes you have consented to.


* This policy will be periodically updated. February 3, 2021 is the most recent update. 

** Fee is USD$160. Canadian residents the fee is CAD$160.

*** Companies regularly change the technology that may affect privacy or security of their products. Anecdotal research suggest there are, at this time, more secure video conferencing platforms than Skype. If you would preferable to use another video conferencing platform other than Skype, let me know and we can discuss the various options.

Contact Abe today
by email or phone

Why Choose Abe

  • Professionally Trained
  • Highly Experienced
  • Caring
  • Accessible
  • Insurance Coverage
  • Affordable Fees
  • Pay with credit card,  check, PayPal or cash

Business Hours

  • Mon 9:00 am - 9:00 pm
  • Tue 9:00 am - 9:00 pm
  • Wed 9:00 am - 9:00 pm
  • Thu 9:00 am - 9:00 pm
  • Fri 9:00 am - 3:00 pm
  • Sat Closed
  • Sun 10:00 am - 4:00 pm
  • Phone calls are available outside of business hours

Unsolicited Success Comments

I thought our marriage was over. My husband and I were very unhappy. It seemed like we had forgotten how to talk to one another. Our constant bickering made the children miserable. You taught my husband and I specific communication techniques that we use when we speak together. Now we are happy and it feels like our family has a new lease on life. - Thornhill

In just one session you helped me immensely. My depression has completely lifted. I always knew what I had to do but you gave me “permission” to do it. I succeeded and I feel so much better. Thank you. - Thornhill

I have come from a very troubled past. It is very hard for me to believe in myself. However, through your help I’m beginning to realize that I have value and my life can have meaning. There are many things in life that I still do not understand, but one thing I know is that G-d sent me to you. I know that it’s a lot of work, but slowly I am putting my life together thanks to your remarkable help and genuine care. - Vaughan

As you know, my wife has had a difficult childhood. She has never trusted anyone. However, you are a first. She trust you completely. - Richmond Hill

I was really scared. I had pains in my chest. I went straight to my doctor. After a thorough checkup, he told me it was stress. I went to you for stress management counseling. I learned how relax and be more assertive. Now I feel great. - North York

Hi Abe, it’s nice to see you again. Before we talk about my current problem, I want to tell you that since you did hypnotherapy with me for smoking, I haven’t had a puff in four years. It really worked. - Vaughan

I thought the session we had yesterday was excellent. I am optimistic that Cindy and I are definitely going in the right direction with our new family organization. Thanks for helping us find our way.- North York

Just a note of thanks for going out of your way to help my son Tom in completing the court’s requests, and what they expected of him. Also, for the guidance as well you were able to give him, your time and consideration was greatly and sincerely appreciated." - Thornhill

Marriage and family counselling / therapy for Thornhill, Richmond Hill, North York, and Vaughan. Also, for those individuals unable to come to Abe's office counselling is available using the telephone and Skype. Abe has many clients throughout Canada and the USA.



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